Step 01
Upload your file or send the job details
Share an STL, STEP, OBJ, or 3MF file. If you do not have a model yet, send a sketch, reference photo, or a description of the part you need.
How It Works
A simple process from file upload to finished part.
Whether you are ordering a one-off replacement part or a short prototype run, the goal is to make the process clear from the first message.
The customer journey
Every job does not need a complicated workflow. Here is what to expect when you send a request.
Step 02
Receive a quote and material recommendation
Every job is reviewed by a real person. You will get pricing, lead time, and help choosing between PLA, PETG, and ASA based on the job.
Step 03
We print, inspect, and arrange delivery or Prague pickup
Once approved, the job moves into print prep and production. Small parts can often move quickly, with shipping or pickup by appointment in Prague.
What To Send
The more context you give, the better the quote.
A clean file upload is ideal, but it is not the only way to start a project.
Best-case upload
A print-ready file in STL, STEP, OBJ, 3MF format, plus quantity, material idea, finish expectations, and any deadline.
Still okay if you do not have a file
A sketch, reference part, rough measurements, photos, or a plain-language description of the problem you are trying to solve.
Helpful technical notes
Mention whether the part needs strength, weather resistance, or a clean appearance. Critical fit notes matter.
Helpful non-technical notes
Tell us what the part is for, where it will be used, and what matters most: appearance, speed, durability, or budget.
If A File Needs Work
Small issues are flagged before production.
If the model has thin walls, weak features, scaling problems, support-heavy geometry, or another obvious printability issue, you will hear about it before the part is printed. The goal is to avoid preventable failures and set the right expectations up front.
Basic review is part of the quoting process. If a job needs more involved design work, that should be discussed separately before production starts.
First-Time Customers
You do not need to know 3D printing terms to use the service.
Plenty of customers arrive with a practical problem, not a technical brief. If that is you, send what you know and ask questions. Material choice, finish expectations, and whether the job is a good fit can all be explained in plain language.